Director of Account Management, Financial Services APAC

📋 Description

• Lead a team of Account Managers and CS Managers to renew and grow revenue with existing clients.
• Drive renewals, reduce churn, and expand relationships across APAC Financial Services customers.
• Analyze usage patterns and data to boost product adoption and value realization.
• Build scalable playbooks and data-driven practices for the CS function.
• Forecast revenue, develop talent, and shape customer narratives with data.
• Mentor the team on coaching, accountability, and performance.

🎯 Requirements

• 10+ years in sales/account management or client success; 5+ years in people management.
• Extensive experience with Financial Services clients (Investment Management, IB/PE/HF/AM).
• Proven ability to manage high-velocity renewals and upsells.
• Technical SaaS fluency; fast learner in a scale-driven environment.
• Strong executive communication; ability to influence C-suite stakeholders.
• Excellent relationship-building and travel willingness.