Retail Customer Service Manager

📋 Description

• Deliver outstanding customer service.
• Safer gambling practices and customer safety.
• Process transactions and cash handling.
• Demonstrate products and betting terminals.
• Address customer concerns with empathy and problem solving.
• Work toward defined targets and maintain shop standards.

🎯 Requirements

• 18 years or older to work in betting shops.
• Customer-facing experience.
• Confidence working with customers in person.
• Familiarity with cash handling and payments.

🎁 Benefits

• Overtime optional subject to availability.
• Pension and ShareSave, discounts, healthcare.
• Development opportunities and inclusive culture.