Administration Coordinator (Electrical Contracting / Trade Services)

📋 Description

• Handle enquiries and job setup in ServiceM8; triage inbox and forward to create jobs
• Verify new enquiries against client records to avoid duplicates
• Gather photos and questions needed for quoting
• Manage invoicing queue (oldest first) and confirm work done with on-site hours
• Record attendees and on-site hours; apply correct charges and job category
• Chase overdue invoices and process cash/cheque banking

🎯 Requirements

• 3+ years in virtual assistant, executive assistant, or operations/administration
• Available to work full-time during Australian business hours (8:00am–4:00pm AEST)
• Process-driven with strong documentation habits
• Highly organized and attentive to detail with money handling discipline
• Assertive but collaborative with strong written English
• Experience with Claude is highly desirable; prior operations/support background preferred

🎁 Benefits

• Temp to permanent engagement via two-week training blocks; competency-based progression