Supervisor, Data Annotation

📋 Description

• Lead SER agents in safety event review & QA for AI-detected events.
• Mentor, coach, and grow team capabilities and engagement.
• Own escalations, policy clarifications, and day-to-day support.
• Oversee shift health, schedules, and time reporting for specialists.
• Maintain quality checks and drive reviews at scale.
• Uphold Samsara’s cultural principles while scaling globally.

🎯 Requirements

• 2+ years leadership in high-volume contact center or similar.
• Bachelor’s degree or equivalent practical experience.
• Behavioral Based Coaching with SMART goals.
• Experience with development/performance management.
• Strong problem-solving, judgment, and safety norms understanding.
• Driver’s license; full-time 5x8 shift experience.

🎁 Benefits

• Flexible rewards program with base, bonus/variable pay, and equity (where applicable).
• Flexible working model: in-office or remote as applicable.
• Professional development stipend and comprehensive leave plans.
• Inclusive environment with accommodations via accessible inter­viewing options.