Client Service Representative

📋 Description

• Manage phone calls with a multi-line system and triage inquiries
• Greet clients and handle check-in/check-out procedures
• Schedule appointments, procedures, and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Monitor patient and client flow throughout the day
• Maintain a clean, organized reception and lobby area

🎯 Requirements

• Previous veterinary or medical front-desk experience preferred, not required
• Strong communication and interpersonal skills
• Comfort in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software (or willingness to learn)
• Positive, team-first attitude and passion for a welcoming environment
• Availability to work evenings and weekends

🎁 Benefits

• Comprehensive Benefits Package: Medical, dental, vision, flexible spending options, disability
• 401(k) with Company Match
• Generous Paid Time Off for holidays, vacation, and personal time
• Employee Discounts on veterinary care and products
• Culture that values empathy, collaboration, and celebrating wins