Support Consultant
NECSWSRemotely
excelcommunicationanalyticsdata managementproblem solvingnhs
Job Description
📋 Description
- Support NHS hospital customers via AdviseInc Platform
- Provide customer support, analytics and data processing services
- Develop skills across the business areas
- Collaborate with Engineering and Insights teams for product feedback
- Share updates across Customer Facing teams
- Assist with user access and permissions with Sales
🎯 Requirements
- Experience in a similar customer support role
- Excellent customer service and relationship management
- Proficient in Excel (formulas, pivots, vlookup)
- Technical, detail-oriented with data handling skills
- Strong written and verbal communication
- Collaborative with cross-functional teams
🎁 Benefits
- Private Medical Cover
- 25 days holiday (flexible) plus option to buy/sell
- Life assurance and pension plan
- Flexible benefits and LinkedIn Learning access
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