Enterprise Core Customer Success Manager

📋 Description

• On the front lines with top customers to drive value from Samsara's IoT platform
• Partner with Sales, Support, Sales Engineering, and Product to align on customer needs
• Remote role open to candidates residing in Canada

🎯 Requirements

• 4+ years in senior Customer Success, account management, or strategic consulting
• Experience with technical products and enterprise SaaS
• Strong problem-solving, prioritization, and high emotional intelligence
• Proven ability to build trust with executives, product, and engineering leaders
• Bachelor’s degree; up to 25% travel
• Ideal: Fortune 500 experience; ability to thrive in fast-paced, changing environments

🎁 Benefits

• Base salary plus bonus/stock in a high-growth public company
• Flexible remote model with option for in-office if needed
• Professional development stipend and comprehensive health/leave plans
• Belonging, inclusion, and authentic career growth culture