Customer Success Manager - Growth

📋 Description

• Onboard and enable Growth customers for Panoptyc.
• Drive product adoption, usage, and retention metrics.
• Collaborate with Growth team to identify upsell opportunities.
• Coordinate with cross-functional teams to resolve issues.
• Represent customer voice in product decisions.
• Maintain strong customer relationships in a remote setup.

🎯 Requirements

• 2+ years in customer success or account management.
• Excellent communication and relationship-building skills.
• Experience with CRM tools and lifecycle management.
• Ability to work autonomously in a remote environment.
• Fluency in Portuguese and/or English; Brazilian market experience a plus.

🎁 Benefits

• Remote-first role with flexible scheduling.
• Collaborative, fast-growing team.
• Opportunities for growth and advancement.