Customer Service Advisor

📋 Description

• Support clients and candidates through onboarding and screening journeys
• Handle inbound calls, live chat and email with a Right First Time approach
• Join Experian's Nottingham Background Checking team
• Work within a friendly, high-performing environment
• Report to the Customer Service Manager

🎯 Requirements

• Live Chat experience
• Customer service experience via telephone, email and live chat

🎁 Benefits

• Hybrid working – 40% office based
• Competitive compensation and discretionary bonus
• Core benefits: pension, healthcare, sharesave
• 25 days leave + 8 bank holidays + 3 volunteering days