Onboarding Consultant III, ENT

📋 Description

• Own the implementation experience for enterprise customers (500+ locations).
• Lead end-to-end onboarding from MSA signature to rollout and adoption.
• Manage a portfolio of 50+ concurrent enterprise implementations across locations.
• Serve as primary owner and trusted advisor for complex onboarding projects.
• Coordinate cross-functional teams and maintain seamless customer experience.

🎯 Requirements

• 6+ years in enterprise onboarding, implementation, or program management (SaaS or hospitality tech).
• Proven track record managing multi-location deployments (50+ concurrent, 500+ sites).
• Strong executive presence; comfortable with VP/C-suite stakeholders.
• Autonomy, ownership, urgency; ability to navigate ambiguity and competing priorities.
• Proficient with Salesforce, Asana, Google Workspace; solid organizational discipline.
• Analytical, proactive, and capable of scalable improvements; customer-obsessed.

🎁 Benefits

• Hybrid/remote work with in-person collaboration where regionally appropriate.
• Total rewards including base salary, equity, and benefits; pay zones by location.
• AI-enabled hiring process transparency and supportive tools for recruiters.