Customer Support Representative
SliceOhrid, DebarFull TimeCustomer Support
Remotely
crmenglishcommunicationteam collaborationemail templateshigh volume support
Job Description
📋 Description
- Handle high volume inbound and outbound customer and pizzeria calls
- Respond to and create emails based on templates
- Provide accurate Slice information to customers and pizzerias
- Address questions and complaints in a timely manner
🎯 Requirements
- Excellent verbal and written English (minimum B2 level)
- Collaborate effectively with team members to solve problems
- Eager to learn and grow in a fast-paced environment by constantly learning new processes
- Maintain high knowledge of the product and all nuances attached
- Outstanding communication skills and a team-player attitude
- Friendly, energetic and light hearted mindset
🎁 Benefits
- Personalized one month paid training course at the start with trainer and mentor
- Company structure that encourages career development
- Pizza Fridays
- Wellbeing budget
- Learning and Development program
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