New York, BrooklynFull TimeCustomer Support
Remotely
customer servicehospitalityclinic operationsclient communicationmultitasking
Job Description
📋 Description
- Manage check-in to check-out flow for pets and clients
- Coordinate daily appointment flow and walk-ins
- Communicate with clients and teams via phone, email, in person
- Keep client spaces organized, clean, and stocked
- Support operations to ensure a smooth client/patient experience
🎯 Requirements
- 1+ year in customer service or hospitality
- Veterinary reception experience preferred
- Strong verbal/written communication, warm demeanor
- Ability to multitask in a fast-paced clinic
- Comfort with multiple computer systems
- Team player with a client-focused mindset
🎁 Benefits
- Medical, Dental & Vision; $0 healthcare for qualifying employees
- 401(k) with employer match; Paid parental leave
- Commuter benefits; Pet bereavement leave
- Up to 100% tuition reimbursement for LVT/CVT
- Flexible schedules and generous referrals
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