Wellbeing Engagement Manager (SMB)

📋 Description

• Own the Wellbeing Engagement strategy across 1,000+ SMB accounts, deploying scalable one-to-many
• Analyze quantitative and qualitative data (Looker, campaign engagement, webinar metrics) to craft
• Proactively conceive, execute, and iterate on pilot initiatives, digital engagement journeys, and
• Serve as the single point of contact and subject matter expert on Wellbeing Engagement for SMB
• Partner with CX and Digital Solutions to integrate engagement touchpoints into self-service support
• Design self-service engagement toolkits and webinar narratives to empower HR administrators to

🎯 Requirements

• 3-5+ years of experience in B2B2C marketing, account management, customer success, or scalable
• Expertise in building B2B2C communication journeys, digital nurture campaigns, and self-service
• Advanced proficiency in business analytics platforms (Looker, Metabase, Tableau) with ability to
• Familiarity with CRM systems (Salesforce), marketing automation tools (SFMC), project management
• Autonomous driver who thrives in high-ambiguity environments and can identify gaps and bring
• Exceptional cross-functional communicator with executive presence and ability to push back on

🎁 Benefits

• Base salary range: $95,000 - $110,000 USD (New York, CA, CO, MA, WA, etc.).
• Eligible for annual bonus or sales incentive plan and stock options.
• Healthcare, dental, and vision insurance; telehealth and Employee Assistance Program.
• 401(k) match; disability and life insurance.
• Flexible work options: hybrid and remote; home office setup stipend and monthly work allowance.
• Paid time off (minimum 25 days/year) plus holidays and paid parental leave.