Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

📋 Description

• Own voice channel end to end with telephony and CPaaS
• Build features in React/TypeScript and backend in Scala/Python
• Maintain multi-tenant, configurable codebase for many partners
• Develop safety/compliance plumbing with PII redaction
• Ensure observability, alerts, and SLA performance for deployments
• Configure platform for partner telephony go-lives

🎯 Requirements

• 6+ years software engineering with full-stack ownership
• Realtime systems experience (voice apps, streaming, low latency)
• Strong React/TypeScript frontend and backend in Scala or Python
• Cloud infra experience on GCP or AWS; REST/microservices
• Experience with AI coding tools and review ownership
• Operatable-systems mindset: SLAs, on-call, rollback plans

🎁 Benefits

• Well-funded startup with pre-IPO equity potential
• Carrot Cash travel stipend
• FlexDesk All Access Pass and work-from-home stipend
• Entrepreneurial culture with open communication
• Small, dynamic teams with massive impact