Client Account Manager

📋 Description

• Own strategic client relationships in MSP/MSSP/cybersecurity ecosystem.
• Engage with business owners and senior decision-makers on growth opportunities.
• Act as trusted commercial advisor, shaping solutions and proposals.
• Manage client revenue, retention, renewals, and expansions.
• Lead cross-team collaboration to align solutions with business goals.
• Operate in a remote, autonomous environment with global partners.

🎯 Requirements

• 3+ years in MSP/MSSP account management or similar client-facing role.
• Strong understanding of managed IT services, cybersecurity, recurring revenue models.
• Comfort discussing SEO, paid media, content marketing with clients.
• Commercial ownership: book of business, revenue targets, renewals.
• Experience creating proposals and sales materials.
• Excellent English, strong communication and relationship skills.

🎁 Benefits

• Fully remote full-time position.
• Global team with international client base.
• Autonomy and ownership over strategic accounts.
• Direct exposure to MSP and cybersecurity business owners.
• Opportunity to influence client strategy and growth.
• Build a professional network in MSP/MSSP & cybersecurity.