Client Account Manager

📋 Description

• Own strategic client relationships across MSP/MSSP and cybersecurity ecosystem.
• Engage with business owners and senior decision-makers to understand commercial challenges and
• Act as a trusted advisor, shaping solutions, proposals, retention strategies, and expansion plans.
• Direct responsibility for client revenue, retention, renewals, and account expansion.
• Collaborate across marketing, sales, and partner networks to drive digital growth decisions.
• Autonomous, remote environment with exposure to senior stakeholders.

🎯 Requirements

• 3+ years in MSP/MSSP account management, agency account management, channel partnerships, or
• Strong understanding of managed IT services, cybersecurity, recurring-revenue models, and technical
• Comfort discussing SEO, paid media, content marketing, and digital growth with clients.
• Commercial ownership showing revenue targets, renewals, retention, or expansion.
• Experience developing proposals, sales materials, or sales-engineering content.
• Excellent written and spoken English; strong communication and relationship-building skills.

🎁 Benefits

• Full-time position with a fully remote working model.
• Full-time contract with a global team and international client base.
• High autonomy and ownership over a portfolio of strategic accounts.
• Exposure to MSP and cybersecurity owners and senior decision-makers.
• Opportunity to influence client strategy, retention, expansion, and revenue growth.
• Build a professional network across MSP/MSSP and cybersecurity ecosystem.