Department Manager (Klang Valley)

📋 Description

• Lead your team to deliver an outstanding customer experience with strong operational and visual
• Analyse sales performance, identify opportunities, set goals, and create plans to optimise results
• Manage team planning, scheduling and opening/closing routines.
• Recruit, onboard and develop your team, fostering an inclusive, collaborative culture.
• Stay updated on fashion trends and competitors to maintain a competitive edge.
• Represent the brand positively during all customer interactions.

🎯 Requirements

• Experience in retail management and operations.
• Strong leadership, coaching and development skills aligned with company values.
• Expertise in sales planning, analysis and follow-up using customer-centric tools and reporting.
• Strong, confident leaders who inspire and coach teams with integrity.
• Ability to thrive in collaborative, dynamic environments with a solution-focused mindset.
• Motivated to create great customer experiences and drive sales through fashion insights.

🎁 Benefits

• Attractive benefits with development opportunities around the globe.
• Inclusive, collaborative culture and opportunities for growth.