Engagement Manager (Professional Services Sales)

📋 Description

• Own the professional services SOW lifecycle end-to-end.
• Scope complex deployments across core platform and AI Agent projects.
• Drive professional services attach rates and bookings.
• Partner with Sales to identify and structure services opportunities.
• Collaborate with Deal Desk and Product to protect margins.
• Act as trusted commercial partner to enterprise customers.

🎯 Requirements

• 4–10 years in professional services or related fields, with 2+ years scoping/selling engagements.
• Proven Professional Services Sales or Engagement Manager experience.
• Track record of generating services attach, bookings, revenue.
• Strong technical fluency in deployments; AI/Conversational AI exp preferred.
• Experience defining SOWs, scope, effort estimation, and commercial translation.
• Strong pricing/negotiation skills with enterprise customers.

🎁 Benefits

• Competitive location-based compensation (base + variable + equity).
• Compensation tailored to experience and location.
• Comprehensive medical, dental, vision coverage.
• Paid parental leave for new parents.
• Remote work setup budget for home office.
• Monthly wellness stipend and 20 days vacation.