Senior User Researcher, Human Centered Design and Human Factors

📋 Description

• Lead planning, design, execution, analysis, and reporting of user research across the lifecycle.
• Choose qualitative/quantitative methodologies to meet objectives and timelines.
• Conduct interviews, diary studies, usability tests, surveys, and analyses.
• Ensure research follows evidence-based practices and rigorous standards.
• Translate findings into recommendations for product, design, eng, and policy teams.
• Collaborate with designers, PMs, and engineers to embed user needs into decisions.

🎯 Requirements

• Bachelor’s in HCI, UX, Psychology, Cognitive Science, Human Factors or related; advanced degree is
• 8+ years of professional user research for digital products/services, ideally federal/public sector.
• Strong qualitative and quantitative methods across contexts and stages.
• Expertise in digital service design from concept to launch and ongoing improvement.
• Hands-on usability and accessibility evaluations against recognized standards.
• Proven ability to translate research into actionable product/service recommendations.

🎁 Benefits

• Annual salary of $110,000–$130,000.
• Fully remote position within the United States.
• Top-tier health and dental coverage for employee.
• Vision and disability options.
• Flexible leave culture and floating holidays.
• Generous retirement contributions with growth opportunities.