Remotely
client managementcontract managementrenewalsstakeholder managementdeliverysowupsell opportunities
Job Description
📋 Description
- Manage a portfolio of client accounts for Cision Insights solutions.
- Build strong relationships; act as strategic partner to achieve business goals.
- Coordinate with internal teams to ensure deliverables meet client expectations.
- Identify risks, opportunities, and growth areas to support retention and upsell.
- Collaborate across teams to deliver a seamless customer experience.
🎯 Requirements
- Bachelor’s degree or equivalent experience.
- Experience in PR, communications, journalism, English, marketing, or related field desirable.
- Strong written and verbal communication; ability to create clear, engaging content.
- Attention to detail and commitment to high-quality work.
- Strong presentation and stakeholder management; effective with clients and senior stakeholders.
- Relationship-building, influencing, and resolving client challenges in a customer-facing
🎁 Benefits
- Competitive pension, life assurance, and health plans.
- Private medical insurance for directors and above; gym subsidy; Cycle to Work program.
- Discounted dining, Virtual GP, EAP, eye care; charitable giving program; employee wellbeing perks.
- Global candidate privacy notice and inclusive workplace commitments.
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