Remotely
identity and access managementcloud infrastructureit operationsdevice managementmdmticketing systems
Job Description
📋 Description
- Own access provisioning, help desk ops, and device management across Moxie
- Build documentation and runbooks to scale IT with audit-ready records
- Manage onboarding/offboarding, provisioning, deprovisioning, and device setup
- Improve provisioning and ticket resolution times with compliant docs
- Collaborate with Technical Operations, People, and Finance on policy and tooling improvements
🎯 Requirements
- Hands-on experience with workplace IT ops: ticketing, device management/MDM, IAM, and cloud infra
- Strong judgment under ambiguity around sensitive data access
- Track record turning manual work into reusable docs/processes
- Ability to own a queue independently with proactive problem sensing
- Clear, non-technical communication across the company
🎁 Benefits
- Ownership mindset in a fast-growing company
- Exposure to modern SaaS infra and SOC2/HIPAA prep
- Path to senior IT/security operations role
- Competitive salary, stock, and comprehensive health coverage
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