Technical Account Manager

📋 Description

• Own the technical customer journey from kickoff and onboarding through success, adoption
• Manage and execute customer-facing technical projects with organized onboarding aligned to
• Build relationships with enterprise customers, understanding their business and technical needs.
• Provide proactive technical guidance and best practices to maximize value and adoption.
• Partner with Sales and Customer Success to grow platform adoption in strategic accounts.
• Collaborate with Support, Engineering, and internal teams to resolve complex issues.

🎯 Requirements

• 5+ years in a client-facing or tech-focused role blending business and technical expertise.
• Experience delivering technical projects with a customer-first mindset.
• Excellent project management, written and verbal communication.
• Ability to quickly learn new technologies; strong knowledge of SQL, databases, APIs, and reporting
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to translate customer requirements into practical solutions.

🎁 Benefits

• Competitive compensation package.
• Meaningful equity compensation through ISO options.
• Early exercise opportunities for eligible equity.
• 10-year post-termination exercise window for equity options.
• Opportunity to work with large enterprise customers in data-driven environments.
• Cross-functional collaboration with Sales, Customer Success, Support, Engineering, and specialists.