Technical Account Manager

📋 Description

• Own the technical customer journey from onboarding to expansion.
• Manage and execute customer-facing technical projects with onboarding activities.
• Build relationships with enterprise customers and understand their business needs.
• Provide proactive technical guidance and best practices.
• Partner with Sales and Customer Success to grow platform adoption.

🎯 Requirements

• 5+ years in a client-facing/tech role combining business and technical expertise.
• Experience delivering technical projects with a customer-first mindset.
• Excellent project management, organization, written and verbal communication skills.
• Ability to quickly learn new technologies including SQL, databases, APIs, reporting tools.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Ability to translate customer requirements into practical recommendations.

🎁 Benefits

• Competitive compensation package.
• Meaningful ISO equity options.
• Early exercise opportunities for eligible equity.
• 10-year post-termination exercise window for equity options.
• Opportunity to work with large enterprise customers and complex data-driven environments.