Technical Account Manager

📋 Description

• Lead complex integrations, identity management initiatives, data services, and technical
• Configure and support enterprise identity solutions (SSO, SAML, SCIM, OAuth) and post-launch
• Coordinate API integration projects and implement GraphQL, sFTP, data connectors, and other data
• Advise customers on integration architecture, APIs, data services, reporting, and workflow
• Translate business requirements into scalable technical solutions and lead customer-facing
• Partner with Sales and Solutions Consulting during the sales cycle to support discovery and

🎯 Requirements

• 4+ years in Technical Account Management, Technical Consulting, Solutions Engineering, or similar
• Proven experience with enterprise customers and delivering technical implementations or
• Hands-on experience with APIs, integrations, identity management solutions, or enterprise SaaS
• Strong understanding of REST and/or GraphQL APIs, web services, authentication methods, and data
• Practical knowledge of SSO, SAML, SCIM, OAuth, and providers such as Okta, Azure AD, Google
• Strong customer-facing communication and ability to translate business needs into technical

🎁 Benefits

• Competitive compensation: CAD $129,122.10–$157,815.90 annually.
• Remote-first with flexibility to work from Canada for North American and European markets.
• Equity options and flexible time off.
• Extended benefits including medical, dental, and vision.
• Professional development via Udemy Business and other learning support.
• Workspace stipend for remote work setup.