San Francisco, New YorkFull TimeEngineering
Remotely
documentationonboardingprogram managementtechnical trainingai toolsenablementknowledge base
Job Description
📋 Description
- Build and own the enablement function for customer-facing engineering.
- Own onboarding from day one to ensure rapid, confident ramp.
- Maintain a trusted, authoritative knowledge base for engineers.
- Develop ongoing technical development cadence for product changes and use cases.
- Collaborate with FAE leadership, Enablement, Product, Engineering, Sales, and Delivery.
🎯 Requirements
- 4+ years in enablement, program management, or technical training.
- 2+ years of program management experience delivering programs fast.
- Experience supporting technical teams at a B2B tech company.
- Strong knowledge management skills and documentation systems.
- Ability to read technical architecture docs and fix outdated content.
- Excellent written communication with a bias for usable content.
🎁 Benefits
- Compensation details provided in posting pay region; salary range noted as $128,000 – $150,000 USD
