Especialista de Produtos, Cobrança

📋 Description

• Lead strategy and evolution of digital collections products for business customers.
• Own initiatives across the delinquency journey from preventive actions to debt recovery.
• Combine product strategy, customer experience, data analysis, and financial performance.
• Identify opportunities across channels, communications, negotiations, agreements, and payment
• Collaborate with multidisciplinary teams to translate insights into priorities, experiments, and
• Work in an agile, data-driven environment with exposure to complex business challenges.

🎯 Requirements

• Proven experience managing or evolving digital products, preferably in collections, credit
• Strong understanding of delinquency journeys, debt negotiation, collections strategies, and credit
• Ability to work with data, performance indicators, and product metrics to drive decisions.
• Experience with agile methodologies, product discovery, backlog prioritization, and roadmap
• Familiarity with product management and data analysis tools.
• Strong analytical and strategic thinking with clear communication and stakeholder management.

🎁 Benefits

• Full-time, on-site in São Paulo, Brazil.
• Medical and dental insurance.
• Life insurance.
• Wellhub access for health and well-being.
• Employee support program with legal, social, psychological, and financial assistance.
• Flexible benefits card for meals, mobility, or remote-work allowances.