Inside Sales (Home Consultant)

📋 Description

• Serve as the first point of contact for home buyers and sellers who have expressed interest through
• Handle inbound (warm) leads through both incoming and outbound follow-up calls — no cold calling
• Conduct one-on-one, consultative conversations to understand each client’s home buying or selling
• Build trust quickly and guide clients toward the most relevant HomeLight solutions
• Provide a high-touch, personalized experience that makes clients feel confident in their next steps
• Maintain detailed and accurate records of all client interactions in CRM systems

🎯 Requirements

• Proven experience in customer-facing roles (sales, client services, or similar)
• Strong communication and listening skills, with the ability to build rapport quickly
• Experience handling inbound leads or consultative conversations over the phone
• Ability to manage conversations with focus and depth (one client at a time)
• Customer-first mindset with a focus on quality over volume
• Strong organizational skills and attention to detail

🎁 Benefits

• Remote work from home setup in Tijuana, Mexico
• Competitive compensation and benefits
• Opportunity to work with a growing real estate tech platform
• Collaborative, values-driven culture
• Career growth and development opportunities
• Supportive CRM and business tools for day-to-day success