Workforce Engagement Management (WEM) Platform Engineer

📋 Description

• WEM Platform Engineer duties for Five9 cloud envs
• Coordinate deployments, migrations, and integrations
• Act as technical liaison with internal teams and vendors

🎯 Requirements

• Bachelor’s in CS or related field
• 3–5 years in CCaaS/UCaaS or Sys Analyst roles
• WEM migrations experience with Verint Cloud Services
• API integrations (Twilio, Workday) and data mapping
• QA, UAT, and testing expertise
• Strong debugging and incident coordination skills

🎁 Benefits

• Remote-friendly, hybrid work with enterprise customers
• Stocks, merit increases, and benefits package
• Industry-leading training and cross-platform expertise
• Inclusive, diverse workplace culture