Especialista Suporte Atendimento III

📋 Description

• Manage daily data routines, monitor KPIs, and identify deviations needing corrective action.
• Develop dashboards, reports, and MIS tools; automate data processes to improve efficiency.
• Ensure deliverables meet business and technical requirements; support leadership with accurate
• Collaborate with operational and business teams to negotiate priorities and deliver insights.
• Support data-driven decision-making through reliable data, reporting, and BI capabilities.
• Identify opportunities to improve reporting processes and data workflows.

🎯 Requirements

• Higher education in a quantitative field, Business Administration, or related discipline.
• Experience with data modeling, reporting, KPIs, dashboards, and automation.
• Advanced knowledge of SQL Server, Oracle, ETL processes, SSIS, SaaS, and Power BI.
• Advanced proficiency in Microsoft Excel (VBA/macros) and PowerPoint; strong Office suite skills
• Experience creating/maintaining reports and MIS/BI environments; Kanban and Agile familiarity.
• Strong analytical, communication, and collaboration skills; detail-oriented and organized.

🎁 Benefits

• Fully remote home-office work model.
• Full-time employment.
• Salary: R$3,319 per month.
• Schedule: 09:00 to 18:00, Monday to Friday; weekends off.
• Transportation and meal/food allowances; childcare, dental, health, and life benefits.
• Employee discounts and career development opportunities.