Specialist, Insurance II

📋 Description

• Be the primary contact for HCPs and patients on insurance access issues.
• Provide insurance coverage, prior authorization details, and funding options.
• Educate on plan forms, portals, and submission processes.
• Investigate escalated access issues and coordinate with payers/pharmacies.
• Document information in records and maintain privacy standards.
• Identify potential adverse events for Pharmacovigilance.

🎯 Requirements

• High school diploma or GED required; degree preferred.
• 2-4 years in healthcare/reimbursement; call center experience preferred.
• Knowledge of commercial/government insurance, prior auth, and funding resources.
• Experience with Medicare Part D/Medicaid and private payers preferred.
• Strong communication, leadership, and multitasking abilities.
• Proficient with Microsoft Office and other computer systems.

🎁 Benefits

• Competitive benefits package with PTO and 401(k).
• Eligible for short-term incentive programs.
• AbbVie equal opportunity employer; inclusive work environment.