Remotely
prompt engineeringagileservicenowitsmitilaicsanow assist
Job Description
📋 Description
- Design, develop, configure, test, and maintain ServiceNow forms, flows, catalog items, workflows
- Develop ServiceNow ITSM solutions, applying architecture and development best practices.
- Collaborate with product/process owners, developers, Scrum Masters, and platform engineers to
- Contribute to Now Assist, prompt engineering, agentic AI, and other AI functionality.
- Participate in Agile ceremonies: standups, planning, backlog grooming, estimation, sprints.
- Apply QA practices across the SDLC: testing, troubleshooting, debugging, documentation.
🎯 Requirements
- 7+ years hands-on ServiceNow development, preferably ITSM.
- At least 3 years with prompt engineering, Now Assist, agentic AI, or related AI-enabled ServiceNow
- Strong knowledge of ServiceNow architecture, modules, configurations, and platform capabilities.
- Extensive experience with forms, UI policies, client scripts, business rules, workflows
- ServiceNow CSA certification or ability to obtain within 90 days.
- High school diploma; associate or bachelor’s preferred.
🎁 Benefits
- Salary range: $97,968–$126,500 depending on experience and location.
- Remote work: Fully remote with a full-flex schedule.
- Full-time schedule: ~40 hours/week, no travel required.
- Healthcare: Medical, dental, vision plans.
- Retirement: 401(k) with company match.
- Paid time off and paid family leave.
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