IT Helpdesk Analyst
Power Digital MarketingRemotely
Listed on 2 job boards, which is a stronger signal than one board alone.
cybersecurityaigoogle workspaceasanaslackoktanovalastpass
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Job Description
📋 Description
- Manage ticketing system and SLA tracking for IT support
- Support Okta, Google Workspace, Slack, Asana, LastPass
- Maintain IT systems and software for optimal performance
- Handle Argentina asset management and laptop configurations
- Document IT procedures and common resolutions
- Contribute to internal AI chatbot and automate processes
🎯 Requirements
- Bachelor's in IT, CS, or related field
- 2+ years IT support experience
- Proficient with Google Workspace, Slack, Asana, LastPass; Okta a plus
- Strong IT fundamentals and ability to explain tech to non-tech audience
- Excellent problem solving and multi-tasking in fast-paced env
- Strong interpersonal and customer service, B2 English
🎁 Benefits
- Equal Opportunity Employer
- Comprehensive benefits package
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