Los AngelesFull TimeOperations
Remotely
customer servicecommunicationcross functional collaboration
Job Description
📋 Description
- Receive and process sales orders with accurate account, part, pricing, and terms
- Resolve order discrepancies with customers for successful outcomes
- Navigate multiple websites and systems to research customer information
- Collaborate with Sales, Accounting, Legal, Quality, and Engineering
- Operate in a fast-paced environment with strong teamwork
- Serve as a main contact to optimize the customer purchasing experience
🎯 Requirements
- Effective communication and interpersonal skills
- Excellent organization, project and time management
- Tenacity to overcome obstacles while maintaining relationships
- Ability to work under pressure to meet deadlines
- Accurate data entry across multiple systems
- Relevant experience in administrative or customer service roles
🎁 Benefits
- Competitive benefits package including 401(k) match
- Medical, dental, and vision insurance; life and disability insurance
- Paid time off, vacation, sick leave, holidays, maternity leave
- Wellbeing resources and employee assistance programs