Remotely
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Job Description
📋 Description
- Manage high-profile customer orders: entry, status, release tracking
- Research/resolution for shipping, pricing, and returns issues
- Collaborate with partners to meet sales objectives and customer loyalty
🎯 Requirements
- Bachelor's degree, or 3-5 years customer service experience
- cGMP/FDA knowledge and regulatory pharma principles
- Excel (pivot), ERP/SAP, SharePoint, customer feedback systems
- Lead, facilitate and present meetings
- Analytical/problem-solving with strong multitasking and time management
- Ability to work independently and in a team; manage multiple projects
🎁 Benefits
- Paid time off (vacation, holidays, sick) and comprehensive benefits
- Medical/dental/vision insurance
- 401(k) plan
