Staff Technical Support Engineer (Armis/ Veza)

📋 Description

• Second level technical support for US-based customers
• Own customer cases, troubleshoot issues, and drive product usage improvements
• Collaborate on projects with other teams to create company-wide impact

🎯 Requirements

• At least 4+ years in a similar role
• Cyber security experience, especially network or application security
• Experience with enterprise customer accounts
• Technical networking knowledge in TCP/IP and application layer
• Technical experience supporting Linux-based products
• Experience composing SQL queries and working with databases

🎁 Benefits

• Company-wide impact through cross-team projects
• Distributed work environment with flexible work personas