Technical Account Manager, Billing

📋 Description

• Manage billing accounts for complex, high-growth clients
• Lead in-person and video meetings with stakeholders
• Provide operational solutions across fraud, declines, and product adoption
• Collaborate with cross-functional teams to deliver guidance
• Publish user case studies and long-term solutions

🎯 Requirements

• 10+ years in enterprise client-facing roles
• Experience supporting billing, usage-based, and hybrid monetization
• Strong product sense and communication skills
• Expertise in APIs and explaining API concepts
• Proficient in SQL; comfortable with complex queries
• Experience with AI coding agents and technical troubleshooting

🎁 Benefits

• On-site role in San Francisco with Stripe team
• Collaborative, cross-functional environment
• Opportunity to impact global billing infrastructure