Department Manager Lot 10
H&M GroupKuala LumpurFull TimeSales
Remotely
schedulingleadershipcustomer experienceretail managementstore operationssales analysisteam development
Job Description
📋 Description
- Lead your team to deliver an outstanding customer experience with excellent operational and visual
- Own store and department performance: analyze sales, identify opportunities, set goals, and plan to
- Manage team planning, scheduling, and opening/closing routines.
- Recruit, onboard, and develop your team fostering an inclusive culture that promotes growth.
- Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive
- Represent yourself and the brand positively during customer interactions.
🎯 Requirements
- Experience in retail management and operations.
- Strong leadership with coaching and development skills.
- Expertise in sales planning, analysis, and follow-up using customer-centric tools and reporting.
- Strong, confident leadership with integrity.
- Team-oriented with a solution-focused mindset.
- A passion for creating great customer experiences and promoting products.
🎁 Benefits
- Dynamic, team-driven environment with diverse colleagues.
- Growth and development opportunities.
- Staff discount across H&M Group brands and HIP incentives.
- Inclusion and diversity-focused culture with equal opportunity recruitment.
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