Partner Outcomes Specialist

📋 Description

• Lead onboarding and implementation for assigned client sites, from configuration to training
• Deeply understand client clinical workflows to identify gaps between current hospital practices and
• Monitor system utilization and drive adoption post go-live, directly engaging with users and site
• Serve as the main point of contact for your sites—charge nurses, nurse managers, and IT
• Bridge communication across teams: clearly articulate workflow needs to engineering/product and
• Continuously improve internal processes and playbooks, sharing implementation insights to benefit

🎯 Requirements

• Deep mission alignment—driven to make healthcare better for the people who deliver and manage care.
• At least 5 years of experience in healthcare, clinical practice, or healthcare technology
• Clinical experience (nursing, respiratory therapy, allied health, etc.) preferred, but an active RN
• Proficiency with Epic or another major EHR preferred—whether as an end user, informaticist
• Excellent interpersonal skills—you quickly build trust with clinicians, nurse leaders, and
• Ability to juggle multiple client relationships and projects without losing focus or details.