Shift Leader
Insomnia CookiesRemotely
customer servicecommunicationschedulingleadershipteam leadershipsafetypos
Job Description
📋 Description
- Lead bakery operations during day or night at the Lynchburg store (3920 Wards Rd., Lynchburg, VA
- Manage orders, baking, customer interactions, and ensure a productive night shift.
- Support store leadership by maintaining operations, communicating information, and coaching team
- Delegate tasks for baking, cashiering, packaging, and cleaning; supervise Cookie Crew.
- Maintain a safe, clean environment and adhere to safe food handling practices.
- Handle cash and deposits while providing high-quality guest service.
🎯 Requirements
- At least 1 year of customer service experience.
- Point of Sale systems experience.
- Strong communication, time management, and people skills.
- Outgoing, friendly, patient demeanor; detail-oriented and results-driven.
- Ability to lead-by-example and motivate others; lift up to 40 lbs.
- Legally eligible to work in the United States; must be 18+.
🎁 Benefits
- Flexible part-time schedules
- Paid vacation and sick time off
- Interactive training & mentorship
- Employee discount and free cookies with every shift