PhoenixFull TimeOperations
Remotely
project managementincident managementsowcustomer relationships
Job Description
📋 Description
- Plan and coordinate all aspects of technical projects from initiation to delivery
- Ensure service delivery success and customer satisfaction
- Manage incidents and communications to clients
- Collaborate with Senior/Program Managers; provide project status updates
- Utilize Ahead systems and management tools for project data
- Assist in developing SOWs and customer presentations
🎯 Requirements
- Strong communication skills
- Experience delivering top-level customer service
- Passion for cutting-edge technology
- Quick learner; adaptable to new challenges
- Enthusiastic and motivated to learn/grow
- Ability to stay organized across multiple tasks
🎁 Benefits
- Includes standard USA employment benefits (health, 401(k), holidays, PTO, parental leave)
- Access to ongoing training and certifications
- Details at https://www.aheadbenefits.com/