Onboarding Analyst, Customer Success

📋 Description

• Own onboarding requirements and track open items to definition of done
• Coordinate across internal teams for timely deliverables
• Prepare onboarding files for timely, accurate delivery
• Track status across onboardings and surface blockers
• Flag risks with context and propose paths forward
• Liaise between stakeholders to align project status

🎯 Requirements

• 2+ years in SaaS environments
• 2+ years in Operations, Support, Project Coordination, Analytics, or similar
• Ability to coordinate multiple workstreams and dependencies
• Process-driven with tracking methods for dependencies
• Curious, quick to learn, asks good questions
• Meticulously organized with strong written comms

🎁 Benefits

• Competitive Base Salary + Equity
• Remote first culture
• Comprehensive Health Insurance
• Home Office Stipend
• Monthly cell phone & internet allowance
• Flexible PTO, generous holidays