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Job Description
📋 Description
- Provide email deliverability consulting for Iterable’s customers
- Educate customers on best practices and deliverability strategies
- Monitor client performance using internal metrics and third-party tools
- Ensure smooth product experience and increasing client ROI
- Partner with Support to analyze tickets and resolve issues
- Maintain high-level email campaign deliverability for enterprise clients
🎯 Requirements
- Bachelor’s degree or equivalent experience
- 2-4 years in email deliverability consulting/support
- 2+ years in a B2B SaaS customer-facing role
- Experience with 3rd-party delivery tools (Validity Everest, eDataSource, Google Postmaster Tools
- Strong technical aptitude and ability to thrive in a fast-paced startup
- Familiar with ISP/domain-specific delivery policies, block mitigation, and feedback loops
🎁 Benefits
- Paid parental leave
- Medical, dental, vision, and life insurance
- Competitive salaries and meaningful equity
- 401(k) plan
- Professional development allowances and wellness stipends
- Flexible PTO and annual sabbatical opportunities
