Portfolio Leader, Commercial Professional Services
BenchlingRemotely
cloudagileprofessional servicespartner managementsaasimplementationemeabusiness & management
Job Description
📋 Description
- Own EMEA commercial services bookings across bespoke, packaged, and partner-delivered work.
- Forecast accurately and manage to target; drive delivery quality on custom-scoped EMEA
- Ensure customer outcomes and time-to-value on delivered engagements.
- Lead scoping-to-delivery pipeline, SOW/pricing governance, and services attach with Sales.
- Define delivery models and capacity strategy in collaboration with internal and partner teams.
- Oversee packaged and scaled services program, governance, and repeatability for the EMEA market.
🎯 Requirements
- 7+ years in Professional Services, Consulting, or Delivery with end-to-end ownership of complex
- Commercial fluency: bookings, revenue, margin, scoping, pricing, forecasting.
- Proven influence across teams not directly managed; track record of driving results and enforcing
- Experience with high-volume, standardized services alongside custom enterprise engagements.
- Partner management and governance experience with third-party consultants or system integrators.
- EMEA delivery experience across markets, time zones, and languages; multilingual a plus.
🎁 Benefits
- Flexible hybrid work arrangement; on-site collaboration with 3 days/week in-office (Mon, Tue, Thu).
- Equity-agnostic, inclusive culture; equal opportunity employer.
- Opportunity to impact biotech AI platforms used by top biopharma and academia.
- Collaborative environment with a focus on AI fluency and professional development.