Data Center Operations Lead - Partner Site Operations

📋 Description

• Lead site outcomes for assigned partner sites, incl. availability and deploy milestones.
• Set vendor priorities and lead operating cadence with vendor leads.
• Define and govern deployment, break-fix, security, and EHS processes.
• Monitor SLA adherence and drive corrective actions with vendors.
• Own incident response, on-call rotation, and post-incident actions.
• Translate engineering requirements into vendor direction and communicate risks.

🎯 Requirements

• 8+ years in data center operations or similar roles with production availability accountability.
• Experience managing vendors/contractor workforces with SLAs and reviews.
• Hands-on depth in server/network/rack infra to verify vendor claims.
• Proven at building/improving operational processes.
• Incident command or lead-responder experience; clear communication under ambiguity.
• Willingness to non-standard hours and on-call during deployments.

🎁 Benefits

• Competitive compensation and benefits.
• On-site office space with flexible hours; remote-friendly options.
• Equity donation matching and vacation/parental leave.