Account Manager - Onboarding B2B (Porto Alegre)

📋 Description

• Onboarding specialist for B2B partners in Porto Alegre.
• Lead account ramp-up, establish initial alignment with decision-makers.
• Ensure integrations and IPs run smoothly during early stages.
• Collaborate with Hunting and Farming teams to optimize the onboarding journey.
• Manage CRM records (Hubspot/Salesforce) and monitor status with Google Sheets.

🎯 Requirements

• Extreme organization and urgency to manage multiple accounts in implementation.
• Experience in Onboarding, B2B Implementation or Customer Success.
• Process-driven with data-informed decision making.
• Strong verbal communication and ability to engage executives.
• Adaptability and emotional intelligence to handle initial friction in tech onboarding.
• CRM proficiency (Hubspot/Salesforce) and spreadsheet fluency.

🎁 Benefits

• Competitive salary
• PLR - Profit sharing
• Variable compensation (only for commercial roles)
• Meal and food vouchers
• Health plan
• Dental plan