Product Support Engineer III - Cloud

📋 Description

• Hybrid role based in Bangalore or Mohali, India. Reporting to Customer Success manager.
• Solve critical technical challenges for client-facing teams and drive customer value.
• Collaborate with Engineering and Operations to test and troubleshoot customer issues.

🎯 Requirements

• 6+ years as a Support Engineer or Senior Support Engineer in cloud networking or web security.
• 5+ years with Linux, Unix, and FreeBSD; cloud-based product delivery experience.
• Strong communication skills for technical and business audiences.

🎁 Benefits

• Hybrid working model in India with benefits package and career growth opportunities.
• Comprehensive health plans and time off, parental leave, retirement options, and education