North AmericaFull TimeEngineering
Remotely
Listed on 2 job boards, which is a stronger signal than one board alone.
restjavascriptcsshtmlservicenowaiflow designersso
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Job Description
📋 Description
- Educate others about the ServiceNow platform by creating white papers and other materials
- Be the technical expert on the ServiceNow platform, advising customers on configurations vs.
- Support engagements for Field Service process definition, re-engineering, and gap analysis
- Advise customers on leveraging the ServiceNow platform to transform processes
- Guides and provides knowledge transfers, documentation, and concepts during engagements
- Hands-on development on the ServiceNow platform using Flow Designer, REST, JavaScript, HTML, CSS
🎯 Requirements
- At least 7 years of configuration/development experience for complex technologies, including
- Ability to influence and consult in a customer service environment with thought leadership
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware
- Understanding of AI Models, Deep Learning, and Large Language Models with a focus on Generative AI
- Experience with ServiceNow Predictive/Task Intelligence, AI Search, and Virtual Agent
- Strong understanding of data compliance standards (PII/PHI)
🎁 Benefits
- Health plans, including flexible spending accounts
- 401(k) plan with company match
- ESPP and matching donations
- Flexible time away plan and family leave programs
- Equity where applicable
- Competitive compensation structures and global opportunities
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