Technical Writer (CBP)

📋 Description

• Document internal procedures for CBP programs used across ports of entry.
• Collaborate with network, cloud, security, and field engineers to turn knowledge into reliable
• Ensure documentation remains current amid evolving systems and change control constraints.
• Deliver documentation that passes federal review and aligns with program requirements.
• Support a documentation practice that adapts to a changing system and reduces outdated content.
• Contribute to a scalable documentation toolchain and standards.

🎯 Requirements

• Active CBP BI or DHS clearance preferred; ability to begin with or without one.
• Proficiency in Markdown, Confluence, SharePoint, and standard document toolchains.
• Experience documenting technical systems and handling controlled information in federal programs.
• Ability to influence engineers to contribute to documentation without direct authority.
• Citizenship: U.S. Citizenship required.
• Location flexibility: Ashburn, VA (hybrid work model).

🎁 Benefits

• Health Insurance, Life Insurance, Paid Time Off, Holiday Pay.
• Disability, Retirement, and Learning opportunities; additional benefit elections available.