Fraud Investigator

📋 Description

• Monitor and research risk signals for customers and merchants to detect fraud.
• Conduct onboarding risk assessments for new merchants and ongoing merchant monitoring.
• Review applications flagged for potential fraud and investigate systemic patterns in suspicious

🎯 Requirements

• 2+ years of experience in fraud detection, investigation, or related financial services.
• Strong pattern recognition and attention to detail with focus on quality and confidentiality.
• Excellent verbal and written communication; ability to collaborate across departments (Sales
• Proficiency with tools for investigation and data analysis; Microsoft Excel and Word skills
• Ability to work independently in fast-paced, dynamic environments and manage multiple
• Location flexibility: Richmond, VA; Remote (U.S.) or Hybrid options available.

🎁 Benefits

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)