Quality Assurance analyst

📋 Description

• Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/
• Manages surveillance of workforce activities and uses statistical sampling, audit, and observation
• Assists with creating and updating standard operating procedures
• Performs monthly center Personal Identifiable Information checks to monitor compliance with
• Provides policy clarification and technical support to center staff
• Helps with financial audits to include support services and worksite agreement contracts